Website URL: https://maimelegroup.co.za
Entity: Maimele Group (Pty) Ltd ("Maimele Group", "we", "us", or "our")
1. Introduction
Maimele Group respects your privacy and is committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, interact with our services, or engage with any of our business entities.
2. Scope of This Policy
This policy applies to all personal information collected across Maimele Group’s operating divisions and subsidiaries, including:
Maimele Consulting (ICT Advisory, PMOaaS, Enterprise Architecture & Cybersecurity)
Maimele Logistics & Transportation (Freight, Import/Export, Cargo Tracking)
Dinare Segorong Construction (Built Environment & Maintenance)
Maimele Travel & Tours (Corporate/Leisure Transport & Events Management)
Maimele Investments / Capital (Corporate Venture & Strategic Partnerships)
3. Information We Collect
We collect personal information directly from you when you fill out contact forms, schedule consultation sessions, use embedded communication tools, or request services. This information may include:
Contact Details: Full name, business email address, phone number, and physical address. Company Information: Business name, job title, industry sector, and project requirements.
Service Interactions: Inquiry details submitted via our contact forms, scheduling features (e.g., "Schedule a Discussion"), or direct messaging widgets (e.g., WhatsApp).
Technical Data: IP address, browser type, device information, and website usage metrics collected automatically via standard server logs or essential cookies.
4. How We Use Your Information
We process your personal information only for lawful and legitimate business purposes, including to:
Respond to your inquiries, provide quotes, and deliver requested services across our group operations. Scope and manage ICT consulting projects, logistics operations, travel bookings, and enterprise partnerships. Ensure compliance with POPIA, regulatory frameworks, and cybersecurity governance standards. Improve our website functionality, service delivery, and user experience. Maintain records required for audit, accounting, and legal compliance.
5. Sharing & Disclosure of Personal Data
We do not sell, rent, or trade your personal information to third parties. We may share your data under the following limited circumstances:
Group Subsidiaries: Within the Maimele Group operating units to fulfill integrated service requests.
Authorized Service Providers & Technology Partners: With certified OEM partners, distributors, and logistics sub-contractors (e.g., ICT licensing or cargo providers) strictly necessary to deliver specialized solutions.
Legal & Regulatory Obligations: When required by South African law, court order, or governmental authorities.
6. Information Security
In alignment with our core ICT and cybersecurity expertise, Maimele Group implements robust administrative, technical, and physical security safeguards to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by South African statutory retention periods (such as tax, accounting, and legal compliance).
8. Your POPIA Rights
Under POPIA, you have the right to:
Access: Request confirmation of whether we hold personal information about you and request copies of those records.
Correction & Deletion: Request the correction, completion, or deletion of inaccurate, outdated, or excessive personal information.
Objection: Object to the processing of your personal information on reasonable grounds.
Complaints: Submit a complaint to the Information Regulator (South Africa) if you believe your privacy rights have been infringed.
9. Third-Party Links & Integrations
Our website may contain links to external supplier tracking systems, strategic partner portals, or third-party communications tools (such as WhatsApp). Maimele Group is not responsible for the privacy practices or content of third-party platforms. We encourage you to review their respective privacy policies.
10. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect legal or operational changes. Updated versions will be posted directly to this page with an updated "Effective Date."
11. Contact Our Information Officer
If you have any questions, wish to exercise your POPIA rights, or need further information regarding how we handle your personal data, please contact us:
Entity: Maimele Group (Pty) Ltd
Location: Centurion, Gauteng, South Africa
Website Inquiry: https://maimelegroup.co.za